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Continue ShoppingPrivacy Policy
1. Introduction
Welcome to Rosslyn (“we”, “our” or “us”). Rosslyn is a registered trademark of TrendyTex SAS, based in Cali, Colombia. This Privacy Policy explains how we collect, use and protect your personal information when you visit or purchase from our website.
2. Information We Collect
Personal information: your name, email address, phone number, shipping and billing address, and order details.
Payment information: processed securely by our payment providers; we do not store full card details.
Browsing information: IP address, browser type and pages visited, collected through cookies.
3. How We Use Your Information
To process, produce and deliver your made-to-order pieces.
To communicate with you about your order, including by email or WhatsApp.
To send you news about collections, only if you have subscribed.
To improve our website and customer experience.
4. Sharing Your Information
We do not sell or rent your personal data. We only share the information necessary with trusted service providers such as payment processors and shipping carriers (DHL, FedEx) to complete your order, or when required by law.
5. Cookies and Tracking Technologies
We use cookies to remember your cart and wishlist, understand how our website is used, and improve your experience. You can disable cookies in your browser settings, although some features may not work properly.
6. Data Security
We implement industry-standard security measures, such as SSL encryption, to protect your personal information against unauthorized access, loss or misuse.
7. Your Rights
In accordance with Colombian Law 1581 of 2012, you have the right to know, update, correct and request the deletion of your personal data, and to revoke your authorization for its processing. To exercise these rights, write to servicioalcliente@trendytex.com.co.
8. Third-Party Links
Our website may contain links to third-party websites, such as Instagram, Facebook or YouTube. We are not responsible for the privacy practices of those websites.
9. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at servicioalcliente@trendytex.com.co or on WhatsApp at +57 304 354 0189.